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Work From Home Jobs Google, Online UX Researcher Job, $40 Hourly, from Toronto, for Experienced At Google, we follow a simple but vital premise: “Focus on the user, and all else will follow.” User Experience Researchers (UXRs) make this possible.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. 

The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design.

We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have an impact at all stages of product development.

You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions, and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry.

Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Post Name UX Researcher, Google Cloud
Company Name Google
Expected Salary CAD 40 To CAD 45 Per Hour
Address Work From Home

Responsibility

  • Conduct independent research on multiple aspects of products and experiences.
  • Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments (A/B testing).
  • Work with Designers, Product Managers, Engineers, and other UXRs to prioritize research opportunities in a fast-paced, rapidly changing environment.
  • Understand and incorporate complex technical and business requirements into research.
  • Advocate research findings to diverse audiences through written reports and in-person presentations.
Industry Private
Schedule Type Full Time
Education Required Bachelor’s degree in Human-Computer Interaction
Remote Yes

Minimum qualifications:

  • Bachelor’s degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
  • 4 years of experience in an applied research setting, or similar.
  • Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
  • Relevant product research experience, either in an end-to-end, usability, or generative setting.

Preferred qualifications:

  • Master’s or Ph.D. degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
  • 3 years of experience working with senior leadership (e.g., Director level and above).
  • 2 years of experience conducting UX research on products, managing projects, and working in a large, matrixed organization.
  • Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.
  • Experience in a variety of product spaces applied research and/or academic settings.
  • Proficiency in communicating user research findings with cross-functional partners to drive impact.

About Company

Google LLC is an American multinational technology company that focuses on search engine technology, online advertising, cloud computing, computer software, quantum computing, e-commerce, artificial intelligence, and consumer electronics.

It has been referred to as the “most powerful company in the world” and one of the world’s most valuable brands due to its market dominance, data collection, and technological advantages in the area of artificial intelligence.

It is considered one of the Big Five American information technology companies, alongside Amazon, Apple, Meta, and Microsoft.

The company went public via an initial public offering (IPO), Google was reorganized as a wholly owned subsidiary of Alphabet Inc. Google is Alphabet’s largest subsidiary and is a holding company for Alphabet’s Internet properties and interests. Sundar Pichai was appointed CEO of Google.

Google’s mission is to organize the world’s information and make it universally accessible and useful.
 
Google’s vision statement is “to provide access to the world’s information in one click.” The company’s nature of business is a direct manifestation of this vision statement.
 

Interview Questions for UX Researcher:

  1. How would you define UX?
  2. Describe the value of UX!
  3. How would you explain the UX research process?
  4. What is the place of research in UX design?
  5. What defines a good UX researcher?
  6. What are the most important skills of a UX researcher?
  7. How did you become a UX researcher? Did you study UX, or did you convert from another discipline?
  8. Why did you choose UX research as your career?
  9. What are some of the biggest challenges you have faced/are facing as a UX researcher?
  10. What was your favorite project that you’ve ever worked on?
  11. What’s your greatest weakness as mentioned to you by a manager or client?
  12. Where do you see yourself in 5 years?
  13. How do you handle it when people are skeptical of the value of usability research?
  14. What’s an example of a difficult decision you’ve had to make as a researcher?
  15. How do you communicate your findings to stakeholders?
  16. What’s your process for working with designers and product managers?
  17. What do you do if you disagree with a product manager or teammate?
  18. Tell us about a UX research project that didn’t go as planned. How did you manage it?
  19. Tell us about your most successful project!
  20. Tell us about the project that makes you the proudest!
  21. What was an unexpected insight or finding that you had from a recent project?
  22. What general questions would you ask at the beginning of a project?
  23. Tell us about a research finding that contributed to the solution of a business problem.
  24. What is your best skill as a UX researcher and what advice would you give to someone who is trying to acquire this skill?
  25. Describe the type of research methods you prefer to use.
  26. What would you consider to be your main methods of expertise?
  27. How would you adjust user interviews if you were trying to test a particular interaction?
  28. How do you know that your findings or research have made an impact?
  29. If you had two products and had to ask one question of users to determine which they preferred more, what would you ask?
  30. How do you know if you are asking the right research questions for a project?
  31. What do you do if neither of the design options given to you for usability testing was successful?
  32. Describe a recent research project that produced lots of data. How did you go about analyzing the data and how did you derive findings and recommendations for the team and stakeholders?
  33. How do you design a research study for a new or concept product that participants may not fully understand?
  34. Pick a favorite app. Tell us how you’d evaluate it?

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