|Post Name||Work From Home Jobs Evening Remote|
|Employment Type||Full Time|
|Working Hours||8 Hour|
|Location||Work From Home, United Kingdom|
|Min. Salary||GBP 20000|
|Max. Salary||GBP 20000 Per Year|
|Qualification||High School Diploma|
Work From Home Jobs Evening Remote, We are currently on the lookout for enthusiastic, driven Inbound Call Centre Agents to join our expanding business on a remote basis.
If you are customer focused, enthusiastic and enjoy working to targets this could be the role for you! All you’ll need is previous contact centre experience, an internet connection and a quiet office space to work, and we’ll provide the rest!
Who are we?
ROCK is the UK’s leading technology-driven travel insurance intermediary, working with a number of great brands such as Jet2, onthebeach.com, and TUI to name a few.
Staysure Group is the UK’s leading insurance provider, and we pride ourselves on being able to provide travel insurance for everyone, particularly those with medical conditions who want exceptional service and the confidence to know they are in safe hands.
We have continued to grow and expand even during the pandemic and there really has never been a more exciting time to join us.
We are looking for experienced Inbound Call Centre Agents who strive to deliver the best service possible to all our customers. The role will involve answering inbound sales and customer service calls.
Helping new customers who are looking to obtain a travel insurance policy, listening to and understanding their needs and tailoring a policy to suit as well as providing support to existing customers.
This is a dual role taking both new business sales calls and customer service calls. You will deal with all calls in a timely and professional manner.
You’ll have experience working in a customer-focused call centre, ideally within both a sales and service environment, and be brilliant when it comes to building rapport with our customers, actively listening to their needs to ensure the customer is getting the best possible outcome whether that’s a new policy or a resolution to their query.
You’ll be someone who is constantly striving to improve the service you offer as our customers are at the heart of what we do, it’s really important to us that our customers are happy with their product and your outstanding service.
You will also have hands-on experience using Microsoft tools, including Outlook and Teams.
- £20,000 starting salary plus bonus
- Career development
- Free gym membership (taxable benefit)
- Private Health Cover
- Discounted travel insurance
- Access to Perkbox from day 1
- Tech bundle provided
Our contracts would be offered on a full-time permanent basis, working 37.5 hours per week across the opening hours of our business: Monday – Friday 8.30 am – 8 pm, Saturday 9 am – 6 pm and Sunday 10 am – 4 pm.
If you have experience working in a customer-focused environment, love talking to people, supporting them to get the best products to meet their needs and want to be part of a people-focused business then we would like to hear from you!