Jobs in Saudi Arabia Riyadh for Female

Female Liaison officer-Jeddah, Saudi Arabia

Job Posting

Post NameFemale Liaison officer-Jeddah, Saudi Arabia
Company NameNielsen
IndustryPrivate
Employment TypeFull Time
Working Hours8 Hour
LocationRiyadh, Riyadh, Saudi Arabia 12211
Min. SalarySAR 3000
Max. SalarySAR 3500 Per Month
QualificationHigh School Diploma

Job Description

As a Female Liaison Officer at Nielsen, you will help create, build, and maintain relationships with clients. It is a people person’s dream. Responsible for the face-to-face introduction of Nielsen and its Field Technicians to panel members. Effectively communicates with selected members of the public to gain their trust and cooperation for building relationships necessary to maintain a high-quality research panel.

Role Details

  • Provides initial in-home greetings of panel members prior to meter installation.
  • Provides a thorough explanation of the installation process involving Nielsen metering hardware and software to all members of the home.
  • Work to overcome objections from panel homes by providing detail and assurances about the research task.
  • Provide follow-up visits to panel homes in order to foster and maintain cooperation according to company procedure.
  • Collect panel household information and updates where necessary (e.g. demographic, lifestyle, privacy agreements, etc.)
  • Execute standard operating procedures to ensure panel quality and security are maintained.
  • Manage assigned assets in order to maintain panel households and quality (computer, mobile phone, etc.).
  • Liaise with quality control, panel management, and recruitment staff to maintain panel quality, cooperation, and performance.  Provide first support to the field staff.
  • Assist with field job bookings and appointment confirmation as required.
  • Provide ongoing training to panel homes and coaching of new members.

Qualifications & Skills

  • Strong, verbal and exceptional interpersonal communication skills.
  • Outstanding customer service / relationship-building skills and results orientation.
  • Computer general knowledge and skills.
  • Language proficiency – local dialects, English B1 or higher.
  • Ability to operate effectively with high energy and flexibility in a quality, fast-paced, and constantly evolving environment
  • Willingness to spend a defined proportion of time traveling (in the field)
  • Ability to work remotely, individually, and in a team environment
  • Result-oriented with an aptitude for continuous process improvements
  • Business acumen
  • Ability to train, support, coach, and motivate others

About The Team

Global Nielsen Media fuels the media industry with unbiased, reliable data about what people watch and listen to. At the core of our data is our Field & Call Center associates, who connect and build personal relationships with consumers to collect data on TV, Radio, and Digital Device consumption.

About Nielsen

About Nielsen As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what is true, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth.

Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas, and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action

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