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Jobs in Dubai Airports 2022

Job Overview

Jobs in Dubai Airport for Female, AirAsia X is hiring a dynamic Station Manager to be stationed at Dubai International Airport (DXB). Reporting to the Line Stations Manager, the Station Manager will ensure effective and efficient management and administering of the station.

This role is accountable for on-time departures, baggage mishandling, excess baggage collection, and travel document violation. The Station Manager shall also maintain the highest level of safety, security, and service standards for ground operations.

Post Name Station Manager
Company Name AirAsia
Expected Salary AED 8000 To AED 8500 Per Month
Address Dubai, United Arab Emirates 00000

Special Challenges

  • A strong leader with great skills and talents for managing, exciting, and motivating large groups of people into achieving big ambitions. (Many of these people may not be employees, but dealers, distributors, and business partners of AAX). Yet also somebody who is strong at managing KPI and deliverables as is expected in any sales and service organization. 
  • You must be a very passionate person at understanding passengers, knowing their needs and expectations, and working towards exceeding them. 
  • You would also be a very key member of the top management team that drives AAX, so over and above being skilled and proficient in the actual role, also be someone who can contribute towards the general management and direction of AAX. 
  • And in an organization where being a valuable team player is of paramount importance, you must also be a person with strong opinions and convictions, as well as one who values others’ opinions and inputs, and is not afraid of debates and discussions on how things should be done.

Responsibilities

  • Ensure optimum payload, safe, efficient, and on-time departure of the flight
  • Ensure handling process of passengers, baggage, and cargo in accordance with the company’s procedures
  • Coordinate and monitor the Ground Handler’s performance to meet our service standard. 
  • Ensure full compliance with the Company’s Accounting procedures at the station.
  • Maintain close rapport with the governmental and regulatory authorities in the station.
  • Supervise and monitor the Ground Handler on the handling of our flights.
  • Provide managerial and administrative support to personnel within the station (e.g. ensure all manuals are accessible with the latest issuance and revision no). 
  • Handle and be accountable for any monetary transactions at the station.
  • Interface with all agencies pertaining to the performance and profitability of the station and the company.
  • Recommend and implement improvements to achieve optimal station performance and reduce cost.
  • Submit Daily Station Report and compulsory monthly report to HeadQuarters on time. 
  • Make decisions on operations and cost-related matters within the scope of authority
  • Strive for zero defects in Ground Handling on passengers, baggage, cargo, and in-flight services.
  • Coordinate with Ground Handlers and Airport CQI authorities to ensure on-time performance.
  • Represent the company to attend meetings related to airport development and operations.
  • Attend official functions on behalf of the company under the authorization of Head Quarter.
  • Maintain close liaison with various government agencies (CQI, Police, CAA, and Security) 
  • To undertake any other tasks directed by the Head Office in respect of operations and administration.
  • To verify invoices pertaining to Station operations and administration before submitting them to Finance for billing.
  • Handle guests’ complaints by coordinating with the Ground Handler to take prompt remedial actions.
  • Exercise cost control on all station expenditures to ensure within the budget.
  • Ensure the station is managed and administered in compliance with the regulatory requirement in terms of safety, security, crisis, and emergency.
  • Prepare and compile reports, statistics, and budgets with respect to the station as required by the Head Office. Accountable for the revision and updating of the manuals in the station.
  • Ensure the revision and updating of the manuals in the station and ensure all audit aspects are in accordance with the requirement. 
  • Has authority to make decisions up to Low-Risk Event to the safety and/or security of the aircraft operations related to respective stations and shall consult HOD for any medium risk events.
  • Ensure ground handling operations are conducted in accordance with applicable regulations and AAX Standard. 
Industry Private
Education Required University Diploma/Degree or Above, in Any Discipline
Schedule Type Full Time
Work Hours 8 Hours 

Experience and Qualifications Required

  • A combination of a university diploma/degree or above, in any discipline, and/or extensive experience in an airport operations environment
  • At least three years’ team leader experience in airline Guest Services and operations, preferably as Duty Executive 
  • Excellent interpersonal communication and influencing skills
  • Experienced in cultivating relationships with airport authorities and regulatory bodies
  • Experienced in managing a diverse workforce across different shifts/rosters.

Proficient in

  • Government regulations (customs, immigration, and related matters).
  • Company policy and Standard Operation Procedures.
  • Dangerous goods acceptance and handling.
  • Aircraft loading.
  • Flight security procedures.
  • Safety incident/hazard reporting and other key ground operations matters.

We are all different – one talent to another – that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best. We are committed to creating a diverse work environment and are proud to be an equal-opportunity employer.

Search Firm Representatives – AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.

We are all different – one talent to another – that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best. We are committed to creating a diverse work environment and are proud to be an equal-opportunity employer.

Search Firm Representatives – AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.

Apply Now

 

Interview Questions:

  • What are some of the most important qualities that a station manager should have?
  • How would you deal with a disagreement between two of your on-air personalities?
  • What is your experience with managing budgets for a radio or television station?
  • Provide an example of a time when you had to deal with a difficult customer or client.
  • If we were to visit your station, what would we see you doing on a typical day?
  • What would you do if one of your employees made a mistake that could potentially harm the reputation of your station?
  • How well do you handle stress?
  • Do you have any experience developing new content for your station?
  • When it comes to marketing your station, what are your strengths?
  • We want to improve our social media presence. What social media platforms do you use and how do you utilize them?
  • What makes you the best candidate for this station manager position?
  • Which management style do you prefer: autocratic, democratic, or laissez-faire?
  • What do you think is the most important aspect of running a radio or television station?
  • How often do you make updates to your station’s programming schedule?
  • There is a disagreement between two of your on-air personalities. How do you handle it?