Tesla
Renewables Installation Engineer
As well as a strong understanding of the solar and storage market, the role requires solid electrical engineering skills and an in-depth understanding of code requirements and installation practices for residential and commercial applications.
What You’ll Do
- Partner closely with the account management teams to drive and strengthen the customer relationship.
- Provide day-to-day product and design support to customers and customer-facing teams.
- Engage with the technical support teams to ensure speedy resolution of customer escalations when necessary.
- Develop strategy, processes, and metrics to enable ongoing measurement and evaluation of quality in the network of installation partners.
- Perform quality audits of field installations to ensure conformity to relevant installation codes, practices and guidelines.
- Leverage available audit data and field feedback to track trends and determine appropriate corrective or preventive actions.
- Identify training needs, develop training material, and organize and deliver training sessions for the network of installation partners.
- Provide market feedback throughout the product development process to meet requirements for performance, compliance, and reliability.
- Collect field feedback from quality audits and service requests and drive continuous improvement of products, processes, and services.
- Identify, drive and document certification and system requirements for regional incentives and technical standards.
- Support field trials and localize technical content for the deployment of new features, products, and markets.
What You’ll Bring
- Fluency in English.
- Excellence in electrical engineering.
- Relevant work experience in the solar PV or energy storage industry:
- In-depth understanding of electrical, solar PV, and energy storage fundamentals.
- Excellent knowledge of UK electrical installation codes, and the standards applying to storage & solar PV systems in particular.
- Knowledge of health and safety rules, and best practices applied in the industry.
- Hands-on experience with quality assurance, service engineering and/or technical training.
- Ability to build strong relationships with internal and external customers.
- Excellent facilitation, written and verbal communication skills.
- Available to travel (“on the road”) for ~50% of the time.
- A full driving license for at least 2 years.