Part Time – Room Attendant – IHG Army Hotel Candlewood Suites – Ft. Drum, NY

  • Part Time
  • Anywhere

IHG Hotels & Resorts

Role Purpose

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in – or get a bit of last-minute work done.

 Key Accountabilities

  • You’ll make sure our rooms are always at their best – we have standards – but it’s down to you to make that room special and memorable for guests.
  • Help guests – you’ll be happy to help if someone needs a toothbrush or directions for example.
  • Keep your supervisor updated on room service progress and alert them to any repairs needed
  • Safety aware – follow our established safety procedures at all times – and wear protective equipment when needed.
  • Be organized – keep on top of supplies and amenities and always try to minimize waste.
  • Reunite items with owners – and log any lost and found property.
  • Look smart – wear your uniform with pride.
  • Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.
  • Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.
  • Report, turn in, and/or log all lost and found items according to established procedures.
  • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
  • May regularly assist with deep cleaning projects.
  • May have turndown duties.
  • May assist with other duties as assigned.

Key Skills & Experiences

  • It’s a physical role and you’ll be on your feet most of the day, so fitness is important.
  • Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or pushing/pulling heavy objects.
  • You’ll need to bend and kneel to complete some activities.
  • Literacy skills – reading, writing, and basic math skills.
  • Flexible attitude to shifts – you may need to work nights, weekends, and/or holidays.

Not Applicable for Colorado Applicants.

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