Insurance Jobs in Kenya


Underwriting Associate

Job Purpose

Reviewing proposal forms, verifying client’s data, assessing, pricing, and determining terms of the proposed risk within set standards, counterchecking the terms of the policy as well as reviewing the conditions of the policy in a manner to ensure a quality selection of risks and timely service.

Key Responsibilities

  • Determine acceptability of risks, recommend risk surveys, and monitor and review the terms of accounts assigned.
  • Supervise, train, and mentor staff on technical matters to ensure their skills are sharpened.
  • Check and sign the underwriting document to authenticate it.
  • Prepare and follow up renewal notices to ensure retention.
  • Requisition for the premium refund to facilitate the issue of the cheque.
  • Ensure that premiums are paid in respect of accounts managed.
  • Maintain effective business relationships to ensure effective delivery of service.
  • Monitor service standards within the section to ensure high-quality customer service is delivered.

Key Result Areas

  • Preparation of quotations and follow-up.
  • Preparation of documents – policies, endorsements, and certificates within standards of service.
  • Renewal notices and renewal terms including renewal follow-up.
  • Review of performance of accounts/brokers to ensure overall performance is at below 45% LR.
  • Broker visits.
  • Maintenance and accounting for accountable documents.
  • The signing of documents within authority levels.
  • Liaise with claims and credit control to monitor account performance premium payment.
  • Marketing company products and services to brokers.
  • Completion of reinsurance cards for large risks.
  • Ensure the QOP standards are upheld in the department and report any issues to the quality council.
  • Ensure payment requisitions are processed immediately when presented.
  • Ensure quotations, including those done by Assistant underwriters are competitive.

Key Performance Measures

As described in your Personal Score Card.

Knowledge, Experience, And Qualifications Required

  • Bachelor’s degree.
  • At least three years of experience in the insurance industry.
  • COP/ progress towards ACII/AIIK qualifications.

Technical/ Functional Competencies

  • Knowledge of insurance regulatory requirements.
  • Knowledge of insurance products.
  • Sales and marketing management skills.
  • Diplomatic in handling client relationships.

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