Customer Team Member

  • Full Time
  • Anywhere


Coop Jobs in UK with Visa Sponsorship

As a customer team member at Co-op, you’ll provide friendly, thoughtful service, and be on hand to support customers whenever they need your help. You’ll also make sure your store is in great shape – working as part of a team to replenish products and support deliveries.

In return, we’ll give you opportunities to develop your skills and progress your career. You’ll also get fair pay and a benefits package that includes a pension, colleague discount, and support for your physical, mental, and financial well-being.

What you’ll do

  • • Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience.
  • Engage with everyone to succeed together – you’ll build strong relationships with your colleagues in-store ¬– working together as a team to solve problems for the benefit of customers and members and each other.
  • Make sure the store is safe, legal and operational – you’ll complete daily checks to make sure the store is safe for our customers, and replenish products while checking their dates, prices and temperatures are legally compliant.
  • Embrace change – you’ll help to embed change in the store, embracing and supporting changes so they become a natural way of working, and sharing experiences with other colleagues to help them positively adapt to changes.
  • Co-operate for a fairer world – you’ll get involved in day-to-day community activities like supporting our FoodShare scheme, and help your local member pioneer by taking part in local community events.

This job would suit people who have

  • genuine care for the needs of customers and colleagues.
  • good communication skills, with the ability to build positive relationships with everyone.
  • strong problem-solving skills.
  • the flexibility to work a range of shifts.

Why Co-op?

We’ll help you learn new skills, and give you the opportunity to support your local community. You’ll also get a package that includes:
  • competitive pay and opportunities for overtime.
  • Wagestream – a money management app that gives you access to a percentage of your pay as you earn it.
  • premium rates for hours worked before 6 am or after 10 pm.
  • flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance).
  • Holidays starting from 31 days per year (including bank holidays) pro rata for part-time.
  • 30% off Co-op branded products in our food stores (normally 20%) increased until March 2023 to support our colleagues during the cost-of-living crisis.
  • 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday).
  • discounts on other Co-op products and services.
  • pension with up to 10% employer contributions.
  • cycle to work scheme.
  • services to support your physical, mental, and financial well-being.

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