Customer Service Assistant Level 1

Customer Service Jobs in Leeds UK (Visa Sponsorship)

Your role as Customer Service Assistant will be all about making sure every customer receives the very best service, every time, at the till or out on the shop floor.

Thanks to your warm friendly manner, helpful approach and great product knowledge, customers will keep coming back to us every time they need to tick those to-dos off their list. Taking huge pride in what you do, you’ll make sure that the shop floor looks shipshape, and all of the stock is in the right place and of course, looks its best.

Naturally, we don’t expect you to know Wilko inside and out. This is why we train and develop our Customer Service Assistants to build the knowledge, confidence, and skills they need to be the best and keep our customers smiling.

However, you will need a genuine enthusiasm for customer service, the motivation to learn, and a real passion for helping people – no matter what they need from us.

If you value hard work, having fun, and want to be part of a happy environment that people love to work in, you’ll be well-rewarded for it. You’ll receive a really generous benefits package that includes 28 days holiday (including Bank Holidays) rising to 38 after 10 years’ service, a pension scheme, apprenticeship schemes, and team member and family discounts of 20% plus much more.

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