Amazon Logistics Jobs in UK for Indians


Senior Program Manager

At Amazon, we’re working to be the Earth’s most customer-centric company. To get there, we need exceptionally talented, bright, and driven people. The Subject Matter Experts (SME) work across technology and operations teams on the prioritization, development, and optimization of Amazon technologies and related processes in order to positively impact customer experience while supporting business growth.

The SME team acts as a catalyst for change by driving innovation at the operator level, prioritizing technological initiatives, and supporting engineering design innovations. The SMEs strive to be experts in Amazon’s operation systems. They are accountable for delivering world-class solutions through optimizing and reinventing existing technologies.

The SME organization is a functional expert on the software tools in given process areas and their application in the Amazon Logistics network. A successful manager in this organization has strong program management experience and looks for ways to automate human decision-making that reduce process complexity and deliver robust processes.

Amazon is seeking a Network Subject Matter Expert (SME) to work within Amazon Logistics (AMZL).


  • · Develop target conditions for pain points within the delivery network along with the financial impact.
  • · Serve as a gatekeeper in assigned process areas for the change management process.
  • · Partner with tech organizations on the business requirement documents (BRD).
  • · Highlights areas of business risk and impact for Technology Team resource allocation and provide input on software design to support lean processes and standard work.
  • · Act as a gatekeeper for prioritizing software enhancements and feature requests submitted by the sites and serve as the interface with the delivery stations to drive the adoption of changes.
  • · Support process improvements, best practice sharing, and standardization across all Amazon Logistics processes using Lean principles.
  • · Measure and establish standard rates for standard work to be used for labor and capacity planning
  • · Provide metrics inputs that support compliance with standard work and that drive improvement in cost and quality.
  • · Collaborate with counterparts in other functional areas (Safety, Quality, Learning, Loss Prevention) as
  • well as the Operations Engineering team and Delivery Stations Launch SME team to drive standardization of core process elements to support network growth and scale.


  • Extensive Management experience in a manufacturing, production or distribution environment.
  • Bachelor’s degree in Supply Chain Management, Engineering, or another technical field from an accredited university.
  • Strong product and project management and analytical skills; ability to lead projects at a network level to influence and obtain buy-in, and then drive execution, analysis, and achievement of the right results.
  • Exceptional communication (both written and verbal) skills.
  • Travel approx. 25%.


  • MBA or Master’s Degree in Engineering, Operations, or a related field.
    Strong quantitative and qualitative analytical skills paired with a hands-on attitude, excellent attention to detail, and good business judgment.
  • Experience managing tasks with statistical, financial, strategic, and operational analysis and modeling. involving large data sets to: support and improve business operations; implement best practices; and conduct cost-benefit analyses.
  • Demonstrated bias for action and an ability to deal with ambiguity. Proven ability to influence others without having positional authority.
  • Experience working with Software Development Engineers to develop technical solutions to operational problems.
  • Strong project management and organizational skills, experience working on complex initiatives with cross-functional teams in a dynamic environment.
  • Excellent communication skills, and ability to simplify complex topics for broad audiences.
  • Ability to handle changing priorities and use good judgment in stressful situations.
  • Ability to Deep Dive and develop innovative ideas for process challenges.

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