Administrative Assistant

Role:

The Administrative Assistant will be responsible for general office tasks, follow-up of outstanding accounts receivables, and assisting with the management of the CRM system.

Job Type:

• Full-time, permanent
• On-site at our Montreal office

Responsibilities

• Handle daily incoming phone calls, transferring or taking messages as required
• Process incoming mail, email, fax, and electronic filing
• Management of information within the CRM system
• Create leads/prospects as well as edit existing accounts as required
• Process new accounts by forwarding new account forms, checking references, and sending final approval requests to the head office
• Process RFQs and POs received from customers and outside sales force
• Review quotes, revise as required, and send them to Regional Manager for approval
• Assist customers with delivery confirmations
• Forward invoices and account status updates to customers
• Assist customers with online registration on the customer’s portal
• Assist with sales activity
• Handle bulk shipments to head office, save paperwork to CRM and file accordingly
• Translate documents to french as needed

Qualifications:

• College Degree
• Minimum of 3 years experience in a similar position
• Fully bilingual in English and French, both written and verbal
• Proficient knowledge of Microsoft Office Suite and CRM systems
• Basic knowledge of accounting
• Ability to multi-task and work autonomously
• Extremely organized and excellent time management skills
• Punctual and detail-oriented
• Ability to deal with people and situations ethically, with honesty and integrity

Compensations and Benefits:

• Competitive compensation
• A family-owned business with great culture
• Comfortable work environment
• Training plan
• Reduced work hours (36.25 hrs/week). Monday to Friday. No weekends
• Dental and Extended Health Care