Account Manager – Small Medium Business

  • Full Time
  • Anywhere


As an Account Manager, you are a self-starter – you are someone who will acquire new business by serving private-sector companies. You are creative, resilient, and passionate about learning and exceeding sales goals.

You find real solutions for customers from our core Business products (Mobility, Fibre Internet, Business Security Services, Fleet Services, and Web Solutions) so that they can stay focused on growing their business.

What you will love about this role:

  • Competitive pay with uncapped commission potential and generous company contributions to TELUS Shares.
  • Comprehensive benefits that start from day one of employment and a health spending account.
  • Opportunity to build a strong sales foundation.
  • Potential to develop into advanced sales roles or even sales leadership roles within SMB or across TELUS.
  • A supportive high-velocity environment where everyone has a shared passion for winning.
  • Experience of selling various verticals within the small business.
  • Active support of your personal development with leading-edge training and development tools.
  • Managers who genuinely care about your growth within the organization.
  • Colleagues and mentors who are among some of the best sales leaders in the industry.


How you will succeed:

  • Acquiring new small business accounts via outbound sales campaigns.
  • Making 40+ calls per day to outbound sales prospects to generate opportunities and build a robust pipeline.
  • Managing a full sales cycle, from qualifying leads to closing new clients.
  • Delivering best-in-class customer experiences, building strong relationships, and influencing decision-makers.
  • Actively listening to customers, completing needs analyses, and quickly identifying and recommending solutions to fit their current needs and future plans.

What you will bring:

  • Positive mindset and high energy level.
  • Ability to establish customer rapport and build relationships on the go.
  • Entrepreneurial approach paired with a laser-focused pursuit of success.
  • Eagerness for learning and career growth.
  • Discipline around time management, setting priorities, and accomplishing goals.
  • Adaptability to change in a high-performing and fast-paced environment.
  • Confident interpersonal, communication, collaboration, and virtual presentation skills.

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