5 Star Hotel Jobs in Mumbai for Freshers

Four Seasons Hotels and Resorts

Housekeeping & Laundry Attendant

Job Description

  • Cleans and stocks guest rooms, bathrooms, corridors, and public areas as assigned and in accordance with hotel standards.
  • Stocks and maintains the linen closet in a clean, neat, and orderly fashion.
  • Provides genuine hospitality and recognition in the work area. Promotes hotel services and products.
  • Possesses a high degree of product knowledge and relevant technical skills. Keeps abreast of events in the hotel.
  • Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction.
  • Is knowledgeable about and handles chemicals safely and economically.
  • Sorts, tags, and processes guest laundry, uniforms, and hotel linen; collects and delivers guest laundry.
  • Is proficient in the safe handling of all relevant equipment and machinery; reports defects and accidents to management immediately.
  • Offers a special service touch when an opportunity is presented.
  • Adheres to the hotel’s code of conduct and grooming & hygiene standards.
  • Is seen as working hands-on, assisting colleagues during crunch times; walk the talk.
  • Actively participates in briefings and meetings.
  • Maintains a clean and orderly work area and promotes a safe working environment.
  • Performs any additional duties as assigned.
  • Able to interact with the guests and note down preferences.

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