IT Jobs in Canada For Indian With Visa Sponsorship 2022-23

Junior Analyst, IT Support

Job Description

As an analyst in the IT Support Services Team, you will configure, deploy, troubleshoot, and provide hardware support for firm devices. You will provide end-user support and training on new and existing applications. With this, you will work both independently and within your team to identify opportunities for innovation in client service delivery and process efficiency. You have strong interpersonal skills and a demonstrated ability to solve technical issues.

Job Posting

Post Name Junior Analyst, IT Support
Company Name Deloitte
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Location Toronto, Ontario, Canada M5H 0A9
Min Salary CAD 31
Max Salary CAD 35 Per Hour
Qualification Associate Degree

Responsibility:

  • Performing analysis of root causes.
  • Developing checklists for reoccurring problems.
  • Developing recommendations for procedures to prevent problems.
  • Evaluating and resolving complex problems that arise.
  • Troubleshooting hardware and software issues.
  • Performing user administrative tasks.

Skills:

  • Post-secondary degree or equivalent experience.
  • Proficient with the use of a computer.
  • Strong organizational skills.
  • Strong communication skills.
  • Focused on quality with attention to detail.
  • Quick learner.
  • Familiar with the Canadian mobile phone carrier ecosystem.
  • Comfortable with the use of Excel and some built-in functions/formulas like VLOOKUP/XLOOKUP, Pivot, etc.
  • Familiar with ServiceNow – Incident, Request, and Change Management.
  • Ability to be proactive with process improvement.
  • Commitment to customer service principles.
  • Ability to work independently and in a team environment.
  • Emphasis on sharing knowledge through good communication, peer training, and written documentation.
  • Ability to work well under pressure and to meet deadlines.
  • After-hours work on occasion.
  • Bilingualism is considered an asset (specifically English/Spanish or English/French).

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters.
  • Learn from deep subject matter experts through mentoring and on-the-job coaching.
  • Have many careers in one Firm.
  • Build a network of colleagues for life.

What will your typical day look like?

As an analyst in the IT Support Services Team, you will configure, deploy, troubleshoot, and provide hardware support for firm devices. You will provide end-user support and training on new and existing applications. With this, you will work both independently and within your team to identify opportunities for innovation in client service delivery and process efficiency. You have strong interpersonal skills and a demonstrated ability to solve technical issues.

Apply Now

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