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Hotel Jobs in USA with Visa Sponsorship 2022, Restaurant Jobs in USA for Foreigners

Job Description 

Hotel Jobs in USA with Visa Sponsorship 2022, Restaurant Jobs in USA for Foreigners, The Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for every 24-hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel.
 
The NA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk.
 
The NA will act as the hotel system liaison during night hours. The NA will call in and open tickets with Opera, SynXis, or system support during overnight hours if a system fails or issues occur.
Post Name Night Auditor
Company Name Sonesta Hotels
Expected Salary USD 18 To USD 20 Per Hour
Address San Jose, CA, United States 95112

DUTIES AND RESPONSIBILITIES:

  • Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
  • Balance and audit room revenue, food and beverage revenue, and telephone revenue for accuracy; assist in the preparation of all reports relevant to daily revenues.
  • Balance and audit all room tax charges, cashier reports, and guest house account for accuracy.
  • Complete and transmit daily management/accounting reports with any supporting documentation ensuring the accurate accounting of the hotel revenues and expenses.
  • Prepare General Manager daily, weekly, and month-end reporting packs.
  • Assist in the set up of the complimentary breakfast service to include hot and cold food service, juice and coffee stations, and all supplies.
  • Assist in the washing, drying, and folding of hotel laundry.
  • Act as the security point of contact during various times of the shift.
  • Communicate with the Operations Manager to resolve accounting discrepancies and to request or provide information.
  • Register guests, issue room keys, and provide information on hotel services, room location, and the Travel Pass rewards program. Answer phones in a prompt and courteous manner.
  • Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposits, and counting/ securing assigned banks.
  • May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.
  • Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing.
  • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
  • Service the shop and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.
  • Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.
  • The issue, control, and release guest safe deposit boxes.
  • Comply with federal, state, and local laws regarding health, safety, and alcohol services.
  • Perform other duties as assigned.

A QUALIFICATIONS AND REQUIREMENTS:

  • A High School diploma or equivalent is required.
  • One year of previous hotel experience is preferred.
  • Previous background from the extended stay industry preferred.
  • Reading and writing skills are utilized when compiling department records, guest registration, and reservation information
  • Ability to speak, read, and write fluent English; other languages beneficial.
  • Professional verbal and written communication skills.
  • Mathematical skills, including basic math, percentages, and variances preferred.
  • Problem-solving, reasoning, motivation, organizational, and training abilities are preferred.
  • Experience with Microsoft Office and Opera systems preferred.
  • A valid driver’s license is required.
  • Frequently standing up, bending, climbing, kneeling, and moving about the facility.
  • Carrying, lifting, or pulling items weighing up to 50 pounds.
  • Frequently handling objects and equipment.
  • Standing for extended periods of time.
  • Will be required to obtain ServSafe certification.
  • May be required to obtain a TIPS certification.
  • Will be required to work mornings, evenings, weekends, and holidays.
Industry Private
Education Required High School Diploma
Schedule Type Full Time
Work Hours 8 Hours

Additional Job Description

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
  • Medical, Dental, and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

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