Hotel Jobs in Canada with Free Visa Sponsorship, Hotel Jobs with Visa Sponsorship in Canada

Job Overview

The Front Desk agent will be responsible for the Front Desk Agent playing a key role in consistently offering an engaging level of warm and genuine hospitality to our guests. Reporting directly to the Front Office Management Team, the Front. Desk Agent is responsible for providing efficient and extraordinary guest arrival and departure processes, as well as acting as a resourceful host who possesses a natural talent for intuitively attending to guest needs and expectations. At Rosewood, Relationship Hospitality is in our genes – a natural desire to deliver meaningful and heartfelt experiences. “It’s a calling” that we work instinctively and from the heart to master and elevate our craft. Together, we push the boundaries to impart magic into everyday experiences with our guests, our colleagues, and our community to make it our purpose to build long-lasting, genuine relationships.  Here, we do what we were born to do.
Post Name Front Desk Agent
Company Name Rosewood Hotels & Resorts
Expected Salary CAD 16 to CAD 20 Per Hour
Address Vancouver, British Colombia, Canada V6E 3T5

Responsibility for Getting Front Desk Agent Jobs in Canada:

  • Perform a seamless arrival process, collecting & confirming pertinent guest information and ensuring all requests and inquiries are promptly addressed.
  • Perform a faultless departure process, settling final accounts, offering your personal assistance on future reservations, taking immediate ownership of any concerns, and leaving a final impression that instills within the guest an eagerness to return.
  • Communicate pertinent guest information and requests to the appropriate department for immediate action.
  • Act as a knowledgeable hotel ambassador, responding to guest inquiries with ease & finesse.
  • Maintain complete knowledge of all aspects of the hotel, including, but not limited to, features and services provided and their hours of operation, room types, layout, and location, as well as daily group/VIP activities.
  • Obtain an assigned cash bank daily and maintain constant accuracy of contracted monies, keeping the cash bank secured at all times.
  • Immediately take ownership of all guest issues as they arise, documenting and following through to their full resolution.
  • Play a supporting role in accepting reservations inquiries during periods of high volume in the Reservations Department.
  • Perform additional duties, as assigned.
Industry Private
Schedule Type Full Time
Education Required High School Diploma
Work Hours 8 Hours

Skills for Getting:

  • Exceptional organizational skills and demonstrated ability to multi-task and prioritize in a fast-paced work environment.
  • Must be self-directed, motivated, and demonstrate exceptional customer service, interpersonal and problem-solving skills.
  • Excellent ability to communicate clearly, concisely, and openly in all interactions (verbal and written).
  • Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
  • Demonstrated ability to work with maximum accuracy, efficiency, and attention to detail.
  • Proficiency in Microsoft Office, Opera Property Management System, and concierge.
  • Ability to maintain a flexible schedule to meet the business needs of a 24/7 hotel environment, including weekends, evenings, and holidays.
  • Must be able to exert physical effort in transporting 50 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
  • Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Benefits:

  • Competitive Salary & Benefits
  • We encourage personal and professional growth. Continue the Rosewood Journey through global talent development opportunities.

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