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Why Work for Frontier Airlines?

Frontier Airlines Work From Home Remote, At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline – it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. 

Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way. 

What We Stand For

Low Fares Done Right is our mission and we strive to bring it to life every day.  Our ‘Done Right’ promise means delivering not only affordable prices but making travel friendly and easy for our customers.  To do this, we put a great deal of care into every decision and action we take.

We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers – we’re not afraid to try new things. 

While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.

Post Name Field Marketing and Sales Manager (Remote Work Assignment Available For Select Cities)
Company Name Frontier Airlines
Expected Salary USD 60000 To USD 83850 + Commissions
Address Work From Home, USA

Work Perks

At Frontier, we like to think we’re creating something very special for our team members.  Work is why we’re here, but the perks are nice too:

  • Flight benefits for you and your family to fly on Frontier Airlines.
  • Buddy passes for your friends so they can experience what makes us so great.
  • Discounts throughout the travel industry on hotels, car rentals, cruises, and vacation packages.
  • Discounts on cell phone plans, movie tickets, restaurants, luggage, and over 2,000 other vendors.
  • Enjoy a ‘Dress for your Day’ business casual environment.
  • Flexible work schedules that support work/life balance.
  • Total Rewards program includes a competitive base salary, short-term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time, and medical/dental/vision insurance that begins the 1st of the month following your hire date.
  • We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.

Who We Are 

Frontier Airlines is committed to offering ‘Low Fares Done Right to more than 100 destinations and growing in the United States, Canada, Dominican Republic, and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier’s hard-working aviation professionals pride themselves in delivering the company’s signature Low Fares Done Right service to customers.

Frontier Airlines is the proud recipient of the Federal Aviation Administration’s 2018 Diamond Award for maintenance excellence and was recently named the industry’s most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies 

What Will You Be Doing?

The Field Marketing and Sales Manager position will fully manage and be responsible to ensure the delivery of territorial sales targets. The position will be primarily responsible for ensuring a positive revenue stream from the sale of ancillary products that may otherwise go unsold or unaccounted for in assigned territory. 

The FMSM will develop tactics to educate front-line team members on the best practices to achieve specific sales objectives and overcome objections and improve the customer experience. The FMSM will be responsible for ensuring positive brand awareness in assigned territory by creating fun and exciting customer social media engagement opportunities.

 Field Marketing and Sales Manager will develop local relationships, external and internal events, and gorilla marketing techniques to ensure the Frontier Brand is positioned positively in the assigned territory. In addition, FMSM should be able to adapt to fill the company’s business needs in the ever-changing competitive landscape.  The successful candidate must exhibit their passion for sales by utilizing their persuasive and artful, outgoing personality!

Essential Functions

  • Uplift the territory sales volume to its possible best
  • Ensure the delivery of sales targets through individual recognition, performance review, people management and reward
  • Meet with airport team members to discuss their evolving needs
  • Develop sales action plans to facilitate the implementation of the territory initiatives
  • Provide the necessary support to airport management teams
  • Develop and implement new programs, sales initiatives, and strategies to increase customer compliance
  • Optimize collection of ancillary sales, i.e.: bag, seat & agent assist fees at assigned airport locations.
  • Arrange and conduct training sessions for all front-line agents
  • Collaborate with Frontier’s airport leadership to ensure goals and objectives are being met
  • Review and manage associated sales reports and data and pivot as needed
  • Develop creative ways to incentivize airport business partner agents to increase ancillary sales
  • Develop creative sales recognition techniques
  • Collaborate as appropriate to increase onboard credit card take rates
  • Create fun and exciting interaction opportunities with customers by utilizing Frontier mascots
  • Utilize customer interactions to capture meaningful and engaging social posts
  • Support coordination of top customer dinners, new service announcements, and inaugural flight activities
  • Support initiatives as needed with local tourist boards and other travel and tourism entities
  • Coordinate company events, both internal and external as needed.
  • Manage charitable giving and brand promotional opportunities
  • Represent and positively position the Frontier brand in assigned territory
  • Interact with customers utilizing company-provided animal mascot costume

Other Functions

  • Other duties as assigned

Industry Private
Education Required Bachelor’s Degree in Marketing
Schedule Type Full Time
Work Hours 8 Hours 

Qualifications

  • Bachelor’s degree in Marketing, a combination of relevant education and experience considered in lieu of degree requirement
  • 2+ years of marketing and sales experience
  • Solid social media acumen
  • Fun seeker with the ability to create an exciting and fun environment for fellow team members to excel and earn increased financial benefits
  • Event planning and execution experience
  • Retail sales experience

Knowledge, Skills, and Abilities

  • Sales and revenue-generating focus
  • Strong Interpersonal communication skill set
  • Goal and task-oriented
  • Self-motivated to achieve 
  • Ability to motivate others
  • Sales and revenue-generating focus
  • Ability to coach and lead by example 
  • Ability to instruct others and communicate ideas and concepts in a clear and concise manner 
  • Creative thinker 
  • Ability to conceive, develop and execute promotional and motivational events 
  • Impact sales results through effective data interpretation 
  • Analyze the effectiveness of sales coaching and make appropriate modifications if needed
  • Ability to identify issues and offer solutions that result in positive outcomes 
  • Ability to work effectively in a collaborative, team-oriented environment 
  • Effective time management skills
  • Versatile and able to easily adapt to an ever-changing work landscape
  • Skilled public speaker
  • Excellent written and oral communication skills

Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer

Work Environment/Remote Work Options

  • Positions available to work remotely out of: Las Vegas, Phoenix, Denver, Cincinnati, Dallas, Orlando, Philadelphia, Atlanta, and Miami.
  • Remote Home Based.
  • Various airport locations in assigned territory.
  • Additional hours will include weekends and evenings.
  • 60% travel required.
  • Must be able to follow our remote work policies, including ability and comfort level working from home with access to a high-speed internet connection

Physical Effort

Light physical effort is required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.

Must be physically able to promote the Frontier brand by donning a mascot costume

Supervision Received

Considerable Latitude:  The incumbent establishes methods and procedures for attaining specific goals and objectives, and receives guidance in terms of broad goals.  Only the final results of work are typically reviewed.

Positions Supervised

NA

Workplace Policies

At Frontier Airlines, we wholeheartedly support and have a strong commitment to Equal Employment Opportunity (EEO) and Affirmative Action.

Frontier is committed to providing equal employment opportunities for all persons regardless of race, color, religion, gender, gender variance, sexual orientation, age, genetic information, marital status, national origin, citizenship status, disability, military, veteran status, and any other basis protected by federal, state, or local laws.

Diversity is an essential part of our success. Our company flourishes because of the unique backgrounds, skills, and ideas that our team members contribute every day. We salute and actively recruit veterans. Military experience is valuable and transferable to many of the positions essential to the operations of our airline.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids, and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

COVID Vaccination Policy for New Hires

Where permitted by applicable law, all candidates must have received or be willing to receive the COVID-19 vaccine by the date of hire to be considered for U.S.-based jobs, if not already employed by Frontier Airlines. Proof of vaccination will be required at hire.

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position.  Please be advised that the duties and expectations of this position may be subject to change.

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