You are currently viewing Delta Work From Home Positions 2022 $26/Hour :: US

Delta Work From Home Positions $26/Hour

Job Details:

  1. Post Name: Field Service Manager
  2. Company Name: Delta
  3. Industry: Private
  4. Employment type: Full Time
  5. Work Hours: 8 Hours
  6. Address: Work From Home
  7. Expected Salary: USD 100000 To USD 120000 Per Year
  8. Qualification: Bachelor’s Degree

HOW YOU’LL HELP US KEEP CLIMBING (OVERVIEW & KEY RESPONSIBILITIES)

Delta Work From Home Positions 2022 $26/Hour :: US, In-Flight Service is seeking individuals who have proven servant leadership skills to support, engage, coach, and develop high-performing teams of Flight Attendants.

The Field Service Manager is the primary support to the Flight Attendant workforce. The successful candidate must be an approachable and visible leader with a proven ability to model Delta’s Rules of the Road and foster trust and respect with their team. This role also requires improving employee performance using performance management tools and available customer service and operational metrics.

  • Builds positive relationships with leaders and Flight Attendants to maintain workforce engagement, commitment, and flexibility.
  • Responsible for the performance-based management of large teams of Flight Attendants on all KPIs such as safety, reliability customer satisfaction, finances, etc. through actions including recognition, coaching, and verbal and written delivery of necessary corrective action when appropriate.
  • Ensures safety awareness and compliance.
  • Promotes health, wellness, a safe work environment, and safe work practices.
  • Responsible for ensuring and addressing Quality Assurance issues such as uniform compliance, overall performance, and customer satisfaction.
  • Partners with base support personnel, other divisions, and internal/external partners including IFS employee involvement groups to provide information, input, and solutions for continuous improvements for base operational needs and personnel or administrative issues.
  • Participates in leader flying program; includes on-board customer and employee engagement while supporting Flight Attendant crew.
  • Proactively responds to and acts upon time-sensitive matters and competing priorities requiring base communication, input, and/or feedback.
  • Provides primary support to Flight Attendants before, during, and after flight departure.
  • Acts as liaison and support for assigned projects within the base and/or division.
  • Communicates frequently with remote Flight Attendant workforce from the base location.
  • Role models Delta’s Rules of the Road and core values.
  • Practices safety-conscious behaviors in all operational processes and procedures.

WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)

  • Candidates for this position should have at minimum a high school diploma/GED

WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)

  • Two years experience in In-Flight Service or three years Delta experience and/or external supervisory experience preferred.
  • Bachelor’s degree preferred.
  • Should be able to manage multiple and shifting priorities in a fast-paced and constantly changing environment.
  • Must have proven sound decision-making skills in a high-pressure, time-critical environment.
  • Should have experience in coaching and delivering feedback for developmental purposes.
  • Must possess strong written and verbal communication skills, as well as strong organizational and time management skills.
  • Must be proficient with the use of standard Microsoft Office applications and working knowledge of (any specific to Delta) applications.
  • If not already Flight Attendant qualified, must successfully complete initial Flight Attendant training and maintain qualifications.
  • Must be willing and able to work nights, weekends, and holidays to support a 24/7 global operation.
  • Travel required.
  • (If transferring internally) Must be performing satisfactorily in the present position.
  • Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by the date of hire to be considered for a U.S.-based job, if not currently employed by Delta Air Lines, Inc.

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