Amazon’s culture of inclusion is reinforced within our Leadership Principles, which encourage colleagues to seek diverse perspectives, learn and be curious, and earn the trust of their co-workers.
We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We welcome candidates from diverse backgrounds to build a supportive and inclusive workplace. We take steps to ensure our colleagues have a sense of belonging, value, and opportunity.
We offer a wide range of competitive benefits to all employees and we will support flexible work and part-time options wherever we can to suit your lifestyle.
Amazon Fresh Retail Associate – City of Westminster, London
London, England, United Kingdom EC1A 2FD
GBP 30000 Per Year
Who are we?
Interested in joining a new exciting venture? Curious to be at the heart of where innovation meets customer obsession? Recently launched in the UK, Amazon Fresh Stores is the first convenience grocery store to offer Just Walk Out Technology in the UK.
Our checkout-free shopping experience is made possible by our Just Walk Out (JWO) Technology, which automatically detects when products are taken from, or returned to the shelves, and keeps track of them in a virtual cart. When you’re done shopping, you can just leave the store.
Shortly after, we’ll charge your Amazon account and send you a receipt. Designed and custom-built by Amazonians, JWO uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA! We are incredibly proud of our selection too.
We offer a mix of everyday essentials, local favorites, and seasonal items we think you’ll want and love, all at great prices. We’re also excited to offer delicious ready-to-eat and ready-to-heat meals. Our goal is to be Earth’s most customer-centric company and we are just getting started. We are looking for people who want to join an ambitious, innovative, and customer-obsessed program.
Who are you?
As a Retail Associate, you will be the face of Amazon and contribute to a vibrant store culture based on customer obsession, trust, respect, integrity, continuous learning, and fun.
You will be an integral part of creating a culture in the store where you and your fellow colleagues are excited to come to work and delivery exemplary customer service.
You adhere to and maintain regular and punctual attendance, safety, and quality standards and follow standard processes while identifying opportunities for improvement. You are flexible while working in an ambiguous environment with strong attention to detail, possess the ability to quickly prioritize tasks, multi-task, and have a commitment to delighting our customers.
What do you do?
Act as the point of contact for customers on the shop floor, delivering excellent customer service and always acting with a customer-first mindset when answering customer questions
Aid in inventory management in store, including managing deliveries, stocking and replenishing products, and using inventory management systems
Identify and communicate barriers to completing assigned tasks, constantly looking at ways we can improve our processes for a better customer experience
Take ownership and pride in the appearance and standards within the store, keeping the store as clean and beautiful as it was on Day 1 including stock rotation and resetting shelves
Work with store leaders to maintain the physical safety and high-quality standards of the store, including cleaning all surfaces and ensuring any safety concerns are effectively communicated
Work in the food preparation area to prep, package, and label food products of varying temperatures
Perform additional duties as assigned both individually and as a team, potentially working in environments with varying temperatures
Maintain and continuously improve knowledge of products, processes, and offers in-store in order to give customers accurate and helpful information
Take a proactive approach to problem-solving within the store
Work in a physical environment, which may include activities like lifting (up to 15.5 kg), standing, and reaching above your head during your shift
Work flexible hours including nights, weekends, and holidays
General Certificate of Secondary Education (GCSE) or equivalent diploma